Channel guides

An overview of our supported channels and how to set them up.

To use a channel to send messages with the Enterprise Communications API you first need to configure your required channel within your API Space.

The following channels are available for use:

Send and receive SMS globally, with optional delivery receipts.

Send and receive MMS in supported countries, with optional delivery receipts.

Engage with your mobile and web app users in two-way conversations in real time.

Use the ever-popular Messenger to send messages to your users, or engage with them in two-way conversations.

Use WhatsApp to provide alerts, reminders and notifications, and offer customer support using either our Chat tool or the Enterprise Communications API.

Integrate our Chat widget quickly and easily into your websites to allow real-time web chat.

Use our custom channels to integrate any tech and services you need to engage your users.