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The "One" API

The One API Overview
Channels
Branch

Webhooks

Webhooks

App Messaging

App Messaging Overview
Android
iOS
JavaScript
Cordova

Chat

Chat API
Web Chat Widget
Android Chat
JavaScript Chat
iOS Chat

SMS

SMS API Overview
SMS Reference

Verify

Verify API
Create and Send Code
Validate Code
Verify Error Codes

Message "One" API

/apispaces/{apiSpaceId}/messages/{messageId}/statuses/{status}
- Posts a status for a messagepost
/apispaces/{apiSpaceId}/messages/{messageId}
/apispaces/{apiSpaceId}/messages
- Send a new messagepost
/apispaces/{apiSpaceId}/messages/batch
- Send a batch of new messagespost
/apispaces/{apiSpaceId}/messages/inbounds
- Posts an inbound messagepost
/apispaces/{apiSpaceId}/messages/inbounds/{inboundMessageId}/statuses/{status}
- Posts a status for an inboundpost

Message History API

/apispaces/{apiSpaceId}/profiles/{profileId}/messages
- Retrieves message history for the specified profile. Messages retrieved from the date spacified (default now), in descending time order.get

Content API

/apispaces/{apiSpaceId}/content/{fileId}
- Retrieve a fileget

Profile API

/apispaces/{apiSpaceId}/profiles/export
- Exports the result of a profile query in a formatted file for downloadpost
/apispaces/{apiSpaceId}/profiles/bulk
- Creates or updates the supplied profiles with the supplied datapatch
- Deletes the requested profilesdel
/apispaces/{apiSpaceId}/profiles/{id}
/apispaces/{apiSpaceId}/profiles/{id}/optin
- Set profile opt in for specified channelsput
- Set profile opt in for specified channelsdel
/apispaces/{apiSpaceId}/profiles/{id}/rels/primary/{linkedId}
- Creates a relationship where the linked profile is the primary and this profile is a childput
- Deletes the profile's relationship to a primary profiledel
/apispaces/{apiSpaceId}/profiles/{id}/rels/link/{linkedId}
- Creates a relationship where this profile is the primary and the linked profile is a childput
- Deletes the primary profile's relationship to a linked Profiledel
/apispaces/{apiSpaceId}/profiles
- Query profilesget
- Creates a new Profilepost
/apispaces/{apiSpaceId}/profiles/import
- Start the import processpost
/apispaces/{apiSpaceId}/profiles/optin
- Gets default profiles opt in/out options for each channel in channel serviceget
- Set default profiles opt in/out options for each channel in channel serviceput
/apispaces/{apiSpaceId}/profiles/import/{id}/duplicates
- Get information about duplicated profilesget
/apispaces/{apiSpaceId}/profiles/import/{id}/start
- Start the import processput
/apispaces/{apiSpaceId}/audiences/{id}
/apispaces/{apiSpaceId}/audiences
- Query audienceget
- Creates a new audiencepost

Conversation API

/apispaces/{apiSpaceId}/conversations/{conversationId}
/apispaces/{apiSpaceId}/conversations
- Creates a new conversationpost
- Retrieves a list of conversationsget
/apispaces/{apiSpaceId}/conversations/{conversationId}/typing
- Indicates that the caller is typing in this conversationpost
- Indicates that the caller has stopped typing in this conversationdel
/apispaces/{apiSpaceId}/conversations/{conversationId}/participants

Conversation Message API

/apispaces/{apiSpaceId}/conversations/{conversationId}/events
- Retrieves a conversation's eventsget
/apispaces/{apiSpaceId}/conversations/{conversationId}/messages
- Sends a message to conversationpost
- Retrieves a conversation's messages from an point (event) in time and works backwardsget
/apispaces/{apiSpaceId}/conversations/{conversationId}/messages/statusupdates
- Posts message updates backpost

Analytics API

/apispaces/{apiSpaceId}/analytics/conversationmessages
- Retrieves conversation message analyticsget
/apispaces/{apiSpaceId}/analytics/messages
- Retrieves message analyticsget
/apispaces/{apiSpaceId}/analytics/sessions
- Retrieves session analyticsget
/apispaces/{apiSpaceId}/analytics/sms/tracking
- Retrieves url tracking analyticsget
/apispaces/{apiSpaceId}/analytics/sms/verify
- Retrieves sms verify analyticsget
/apispaces/{apiSpaceId}/analytics/sms/inbound
- Retrieves inbound SMS analyticsget
/apispaces/{apiSpaceId}/analytics/sms/outbound
- Retrieves outbound SMS analyticsget

Phone Number Validation API

/apispaces/{apiSpaceId}/phonevalidation/single
- Validates a single phone numberget

Facebook API

Facebook Meta Data Servicepost

Integrator API

Getting Message Statusesget
Profile Schema Retrievalget
Authenticatepost

API Space Management API

/apispaces/{id}
/apispaces
- Retrieves all API Spaces accessible by the current userget
- Creates a new API Spacepost
/apispaces/{id}/auth
- Retrieves an API Space's authentication configurationget
- Updates an API Space's authentication configurationput
/apispaces/{id}/push
- Retrieves an API Space's push configurationget
/apispaces/{id}/retention
- Retrieves an API Space's data retention configurationget
- Updates an API Space's data retention configurationput
/apispaces/{id}/push/apns
- Updates an API Space's APNS push certificate configurationput
/apispaces/{id}/push/apns/{bundleId}/{environment}
- Deletes a specific bundle from an API Space's APNS push configurationdel
/apispaces/{id}/push/apns/{bundleId}/{environment}/cert
- Retrieves a bundle's APNS certificateget
/apispaces/{id}/push/apnstoken
- Updates an API Space's APNS push token configurationput
- Deletes the APNS push token configuration from an API Space's APNS push configurationdel
/apispaces/{id}/push/apnstoken/key
- Retrieves the APNS key file for the API Spaceget
/apispaces/{id}/push/fcm/{package}
- Updates an API Space's FCM push configurationput
- Deletes a specific package from an API Space's FCM push configurationdel

Billing API

/accounts/{accountId}/tariff
- Retrieves an account's tariffget
/accounts/{accountId}/transactions
- Retrieves an account's transaction history. Spends such as monthly profile bill, SMS message sends, PNV lookups and SMS inbound numbers appear as debits, i.e. negative amounts. Invoice or card payments appear as positive credits to the account.get

Session API

/apispaces/{apiSpaceId}/sessions/tokens/anon
- Gets a token that can be used to start an anonymous sessionget
/apispaces/{apiSpaceId}/sessions/{id}
- Retrieves details about a sessionget
- Ends a session, revoking access to services.del

Webhook API

/apispaces/{apiSpaceId}/webhooks
- Retrieves a webhook configurationget
- Create a webhook configurationpost
/apispaces/{apiSpaceId}/webhooks/availableevents
- Retrieves a webhook available eventsget
/apispaces/{apiSpaceId}/accesstokens/availabletemplates
- Gets a list of available events templates that the caller can use when creating webhookget
/apispaces/{apiSpaceId}/webhooks/{webhookId}

Message Rules API

/apispaces/{apiSpaceId}/automation/inboundrules/optout
- Retrieves a message opt out configuration listget
- Create a message opt out configurationpost
/apispaces/{apiSpaceId}/automation/inboundrules/optout/{messageRulesId}
/apispaces/{apiSpaceId}/automation/inboundrules
- Retrieves a message rules configuration listget
- Create a message rule configurationpost
/apispaces/{apiSpaceId}/automation/inboundrules/{messageRulesId}

Chat API

/apispaces/{apiSpaceId}/chats/{chatId}
/apispaces/{apiSpaceId}/chats/{chatId}/assign
- Assigns a chatput
/apispaces/{apiSpaceId}/chats/{chatId}/close
- Closes a chatput
/apispaces/{apiSpaceId}/chats/{chatId}/channel
- Changes the channel for an existing chatput
/apispaces/{apiSpaceId}/chats/{chatId}/form
- Sends a form to a chatpost
/apispaces/{apiSpaceId}/chats
- Creates a new chatpost
- Retrieves a list of chatsget
/apispaces/{apiSpaceId}/chats/{chatId}/typing
- Indicates that the caller is typing in this chatpost
- Indicates that the caller has stopped typing in this chatdel
/apispaces/{apiSpaceId}/chats/{chatId}/participants
- Retrieves the chat participantsget

Chat Message API

/apispaces/{apiSpaceId}/chats/{chatId}/events
- Retrieves a chat's eventsget
/apispaces/{apiSpaceId}/chats/{chatId}/messages
- Sends a message to chatpost
- Retrieves a chat's messages from an point (event) in time and works backwardsget
/apispaces/{apiSpaceId}/chats/{chatId}/messages/statusupdates
- Posts message updates backpost

Chat Presence API

/apispaces/{apiSpaceId}/presence
- Retrieves the presence for a list of agent's profileIdsget
/apispaces/{apiSpaceId}/presence/away
- Sets the profile identified in the JWT to be 'away'post
- Sets the profile identified in the JWT to be availabledel
/apispaces/{apiSpaceId}/presence/appmessaging
- Retrieves the presence for a list of user's profileIdsget

Chat Config API

/apispaces/{apiSpaceId}/chat/config
- Retrieves the chat configuration for an apiSpaceget
/apispaces/{apiSpaceId}/chat/config/teams/{teamId}
- Retrieves the members of a teamget
- Removes the config for a teamdel
/apispaces/{apiSpaceId}/chat/config/teams/{teamId}/sms
- Update the SMS config for a teamput
- Removes the SMS config for a teamdel
/apispaces/{apiSpaceId}/chat/config/teams/{teamId}/fbMessenger
- Update the Facebook Messenger config for a teamput
- Removes the Facebook Messenger config for a teamdel
/apispaces/{apiSpaceId}/chat/config/teams/{teamId}/appMessaging
- Update the App Messaging config for a teamput
- Removes the App Messaging config for a teamdel
/apispaces/{apiSpaceId}/chat/config/teams/{teamId}/email
- Update the email config for a teamput
- Removes the email config for a teamdel
/apispaces/{apiSpaceId}/chat/config/teams/{teamId}/settings
- Update general settings for a teamput
- Removes the settings for a teamdel

Reference

MIME Types

/apispaces/{apiSpaceId}/conversations

Use these methods to create or retrieve App Messaging conversations.